7rrr Privacy Policy

1. Introduction and Scope

7rrr ("we", "our", or "platform") operates an online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what types of information we collect, how we use it, with whom we share it, and what steps we take to protect your information.

This policy applies to 7rrr's website, applications, and all related services. By using our platform, you voluntarily consent to this policy. If any changes are made to this policy, we will update the published date on the site. For significant changes, you may be notified at your registered email address.

Our platform is strictly for individuals aged 21 or older. By registering, you confirm that you are at least 21 years old and legally eligible to use this service.

2. Information We Collect

7rrr may collect the following types of information for various purposes:

2.1 Information You Provide Directly

When you register on our platform or use our services, the information you voluntarily provide may include:

• Full name and date of birth
• Email address
• Username and password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket account numbers)
• Documents provided for identity verification (where applicable)
• Content of communications with the support team

2.2 Automatically Collected Information

When you browse our platform, some information may be collected automatically, such as:

• IP address and device identifier information
• Browser type and version
• Operating system and device model
• Page visits, clicks, and session duration
• Referral URL
• Information collected through cookies and similar technologies

2.3 Transaction Information

Your deposit and withdrawal history, bet records, bonus usage, and account balance information are recorded in our system. This information is used for financial protection and fraud prevention.

3. How We Use Your Information

7rrr uses your information for the following legitimate purposes:

1. Account Management: To handle registration, login, identity verification, and account security.
2. Payment Processing: To complete your deposit and withdrawal requests quickly and accurately.
3. Customer Support: To properly resolve your questions, complaints, and support requests.
4. Platform Improvement: To analyze the user experience and improve the quality of our services.
5. Fraud and Security: To detect suspicious activity, prevent account hacking, and guard against money laundering.
6. Legal Compliance: To comply with applicable laws and regulatory frameworks.
7. Communications: To notify you about important account updates, policy changes, or security matters.
8. Responsible Gaming: To identify unusual gaming behavior and help protect users.

4. Cookie Policy

7rrr uses cookies and similar technologies to ensure the functionality of the platform and to improve the user experience. Cookies are small text files stored on your device.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic functioning of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Used to analyze information collected for monitoring and improving the platform.
• Security Cookies: Help with fraud detection and account protection.

You can control or disable cookies through your browser settings, but some features of the platform may not work properly as a result.

5. Information Sharing and Disclosure

7rrr does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, technology infrastructure, and game operations. They may only use information within the limits necessary to provide the specific service and are required to adhere to our privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we will only provide the minimum information required by law.

5.3 Security Protection

To protect the rights and safety of 7rrr or its users, and in connection with investigations into fraud or illegal activity, necessary information may be shared with relevant authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify users in a timely manner before any such change.

6. Data Retention and Security

6.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for an additional period based on legal, regulatory, or business requirements.

6.2 Security Measures

7rrr uses industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Password Hashing: Your password is never stored in a readable format.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Audits: Our systems undergo regular security reviews.
• Firewalls and Intrusion Detection Systems: Active in preventing unauthorized access.

However, no method on the internet is 100% secure. We therefore advise you to stay vigilant — use a strong password and never share your login details with anyone.

7. Your Rights

As a registered user of 7rrr, you have the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Data Correction: You may request correction of inaccurate or incomplete information.
• Data Deletion: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Objection to Processing: You may object to the processing of your information for specific purposes.
• Data Portability: You may request a copy of the structured information we hold about you.
• Withdrawal of Consent: You have the right to withdraw consent at any time from processing that is based on your consent.

To exercise any of the rights listed above, please contact our support team. We will endeavor to respond to your request within 30 business days.

8. Protection of Payment Information

The security of your financial information is our top priority. When transacting through bKash, Nagad, and Rocket, the payment service providers use their own security protocols. 7rrr does not directly store your mobile banking PIN or personal financial identifiers.

The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000. All transactions are generally completed within 10–45 minutes. If any unusual transaction is detected on your account, we will contact you.

9. Third-Party Services

Games on our platform are supplied by various third-party providers, such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These game providers may operate their own technology and data processing systems. We verify the privacy practices of game providers when entering into agreements with them.

If you access an external website from our platform, that site's privacy policy will apply — 7rrr is not responsible in such cases.

10. Privacy of Children and Minors

7rrr does not knowingly collect information from anyone under the age of 21. Our platform is strictly for adults. If information from a minor has been collected by mistake and this is brought to our attention, we will immediately close the account and delete the relevant information.

If you believe a minor is using our platform, please contact us.

11. International Data Transfers

Our servers and data processing infrastructure may be located in various countries. When your information is transferred internationally, we ensure it remains protected in accordance with the standards described in this privacy policy. We only work with service providers that maintain adequate data protection measures.

12. Responsible Gaming and Data Use

7rrr places the highest importance on responsible gaming. We may use information about your gaming behavior to:

• Identify signs of excessive gaming and provide assistance
• Process requests to set self-exclusion or deposit limits
• Effectively apply responsible gaming tools

To learn more about responsible gaming, visit our Responsible Gaming page.

13. Policy Changes

7rrr reserves the right to update this privacy policy periodically. For significant changes, we will publish a notice on our website and, where possible, notify you at your registered email address. Continued use of the platform after an update will be considered as your consent to the new policy.

We recommend reviewing this page regularly to keep your rights protected as the policy changes.

14. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our 24/7 Bangla-speaking support team is always ready to assist you.

Read our other policies: Terms and Conditions | Responsible Gaming | FAQ